"How do I book?"

Once you've made an enquiry and are happy with the quote we've provided, the next step is to make a booking.

This is done either via email or over the phone. You can either call us, or email us a convenient time for us to call you and we will. Alternatively, full instructions on how to book via email will be detailed on the quote email sent to you. 

Once we've completed a booking form together, we open up a file for you and you become a preliminary booking. We then take the information from your booking form and input it onto a Deposit Invoice which is sent out to you immediately. (All DIY service invoices are strictly posted out-not emailed). Set up service invoices are emailed or posted, whichever you prefer.

The Deposit Invoice asks for 50% of the total balance. Once your deposit is paid, your date with us is secured and you become a confirmed booking. We then send you out your Final Balance Invoice (for the remaining balance). This is due 5 weeks prior to your function date. Any changes or additions are due by this date and are strictly final.

Any bookings made within the 5 week window are required to pay the full balance immediately (if the required date and stock is available) and all details like numbers, colours etc. are immediately final.

As soon as we receive your final payment, we send out a receipt which shows all monies paid, the date of each payment and the methods of payments.

We accept cheques, bank transfers. PayPal or cash. We purposly don't take payments online as we prefer to speak to our customers first. This gives a much more personal touch which we feel is imperitive when organising a wedding.